Shipping & Returns Policy
- Newspaper Books: Newspaper books are personalized and printed on an individual basis and usually take up to 5 days for processing. Please allow 10-14 business days, after processing, to receive your order.
- Los Angeles Times Back Issues, Photos and Page Prints: Please allow 10-14 business days for processing and shipping.
Select items available for 2-day domestic shipping. Standard processing times still apply.
We take great pride in the quality and craftsmanship of our products. We carefully inspect your order prior to shipment. Upon receipt, please inspect your purchase and notify us of any damage; we will arrange for a prompt replacement.
If, within 30 days of your purchase, you are dissatisfied for any reason, you may return your purchase for a refund of the merchandise value. Return & replacement processes may vary, please contact our customer service team for instructions.
We do not currently accept returns on personalized items, newspaper books, back issues, printing plates, photos, or front page reprints unless they arrive damaged. If they do arrived damaged, please contact us within 30 days for a replacement.
Returns will be refunded to the original form of payment, less shipping charges. Once a refund is processed, please allow 3-5 business days for it to be reflected on your billing statement.
Should you need to contact us, please use our customer service form, or call our customer service team at 866-622-7721.